Hospitality, Travel, Tourism, Management, Sports and Recreation
4 Year Degree
Kerfoot Canopy Tour is located within a one-hour drive of the Twin Cities in Minnesota. In 2014 we were voted the #1 zip line tour in Minnesota and in 2019 we were voted the #2 aerial adventure in the United States. We are looking for a full-time year-around General Manager who is committed to this standard of excellence!
We expect the General Manager to be professional and committed but to also bring their individual fun, and interesting personality to our tour. Being a largely seasonal business, the hours you work may vary and you may be asked to work in all weather conditions. This position will report to and collaborate with the business owners.
The primary responsibilities include:
Overseeing the entire guest experience
Scheduling (employees and tour availability)
Reviewing reservations (past, present, and future)
Sales and networking
General administrative responsibilities (e-mail, voicemail, reporting, etc)
Problem resolution and guest service training
Gift store sales and inventory
Financial responsibility for the company performance
Recruiting and training sky guides
A successful candidate will be able to demonstrate they excel at:
Managing an outdoor recreation business
Utilizing strong computer skills
Maintaining the highest level of guest service
Evaluating and improving the entire guest experience
Growing revenue of the existing product offerings
Working in a fast paced environment
Utilizing professional communications skills at all times
Implementing change to improve the course operations
Recruiting, developing, and managing employees
Creating new revenue streams
Additional Salary Information: This position is eligible for a bonus and health insurance
About Kerfoot Canopy Tour
Kerfoot Canopy Tour is located within a one-hour drive of the Twin Cities in Minnesota. In 2014 we were voted the #1 zip line tour in Minnesota and in 2019 we were voted the #2 aerial adventure in the United States. We have a passion for outdoor adventure and four generations of our family have helped people recreate outdoors. We are committed to delivering amazing guest service throughout the entire experience.
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