Management, Retail and Wholesale, Sports and Recreation
Edgeworks Climbing Mission & Vision:
To be the innovative leader of indoor climbing, outdoor adventure, and fitness for the active community by providing exceptional customer experiences focused on climbing and fitness that challenge and inspire an active lifestyle.
The Assistant Manager - Retail Buyer is responsible for ordering, receiving, and analyzing all retail inventory, as well as training all staff on retail offerings. They will work in collaboration with all staff, including fellow Assistant Managers, in regard to other gym operation goals and duties. The Assistant Manager team reports directly to the Operations Manager.
Primary retail buyer, developer and contact for all vendor relationships.
Monitor and report retail effectiveness, profitability, quality and inventory.
Coordinate and manage special events & sales promotions in collaboration with the management team & vendors.
Perform, model and train outstanding customer service fitting with the Edgeworks Core Values, Mission and Brand while constantly displaying a positive attitude.
Develop annual budget for retail.
Set goals for both profit and turns, and use these goals to develop promotions and incentives.
Be the primary buyer for all retail offerings and make decisions about types of product offerings based on analysis.
Keep track of inventory and run inventory checks (including full quarterly inventory).
Work with Management team to ensure the retail department runs smoothly.
In collaboration with other Assistant Operations Managers and the Operations Manager, perform as a key contact for members and guests.
Perform desk duties in the most efficient, positive, and productive manner possible with the goal of providing customers with a consistent and excellent experience at Edgeworks.
Perform as an expert on all Edgeworks memberships, programs, products and retail offerings to the extent that the Assistant Operations Manager Team can train other staff and field questions from interested guests and climbers alike.
Assist in on-boarding new staff by bringing them up to company standards of proficiency and customer service.
Manage and report on difficulties staff members experience in retaining and executing company processes.
Evaluate staff as they develop, and provide timely and meaningful feedback with the intention of helping staff pursue company and personal goals.
Maintain a clean facility that will support the Edgeworks Mission to provide a superior facility and exceptional service.
Maintain and present visual retail displays and merchandising in a compelling and exciting manner, with regular updates and product resets.
2 Years related leadership experience.
Excellent oral and written communication skills.
Experienced and proven team contributor.
Self-motivated with proven able to balance multiple, simultaneous priorities.
Ready and motivated to monitor and teach, a vast array of technical climbing skills, equipment and policies to staff and guests.
Additional Salary Information: Employment Status, Compensation and Benefits:
Full-time (Hours may include working events, weekends, projects or after hours), Paid Time Off, Medical Benefits, Industry Benefits/Perks, Edgeworks membership and discounts
About Edgeworks Climbing
Edgeworks is passionate about climbing and we've been bringing that passion to the South Sound since 2004. Our 16,000 sq ft facility serves climbing enthusiasts, adventure seekers, and friends connecting through shared interests in climbing, fitness and fun. We offer a full range of climbing services, instruction, professional outdoor guiding and fitness classes to help meet your fitness and outdoor adventure needs.
BACK TO TOP
OIA Career Center is Just One of the Benefits.
Discover what else OIA has to offer!
The job you are trying to reach from was originally posted at OIA Career Center.